How do I book a course?You can book a course via our website or calling directly on 0800 062 2959.
How can I pay for my course?You can pay online when you book your course or call 0800 062 2959 and pay with a debit/credit card over the phone.
Are your courses accredited?We only use accredited by Ofqual certified bodies for our courses where appropriate. Our range of in house courses have been specially designed by experience personnel in line with HSE guidelines.
Can I arrange a training course at my premises?Yes, you can arrange a training course at your own premises – please call to discuss your requirements.
Can you cater for students with special needs?Yes, simply let us know your requirements and we will do our best to provide the appropriate support.
I have a bulk booking for 8 or more people, can you accommodate large groups?This will depend on the nature of the course but yes, we can accommodate large groups where appropriate. Please call us on 0800 062 2959 and we’d be happy to discuss your requirements.
What are the cancellation/transfer charges?NRS Training Services cancellation terms are detailed below:
1. A full refund will apply if a minimum of 14 days’ notice is given
2. 50% refund will apply if 7-13 days’ notice is given
3. 100% of training cost will be charged if less than 7 days’ notice is given
4. 100% of all travel and accommodation fees incurred that cannot be recovered will be applied.
When will I receive my certificate?Certificates are issued by at the end of courses, either in hard copy or via email for In House courses. E Learning courses will be automatically emailed to the learning on completion. Some courses such as those that are Ofqual accredited may be issued later due to the regulatory requirements. However, you can be provided with proof of course completion until your certificate arrives should you require.
